Assistant Facilities Officer (Office of Facilities and Assets Management)
Ref no:
02/16
Field of study
-
Deadline:
February 15, 2016
Contact Info:
Remark:
Only applications of shortlisted candidates will be notified.
Qualification:
Qualifications:
- Bachelor’s degree or equivalent
- Excellent telephone manners
- Excellent written and verbal communication skills in English & Thai.
- Proficient computer skills.
- Good interpersonal and team skills.
- Preferably Thai national
Duties and Responsibilities:
- Receiving customer requests/queries on-line and by phone
- Creating and transferring of work request based on type of request
- Liaising with other internal units and contractors to provide answers to customers.
- Maintaining statistics for complaints/inquiries.
- Ensuring that contractors are informed clearly as per the customer’s request.
- Helping formulate and complete the request within stipulated time.
- Liaising with contractors on customer’s inquiries and complaints and update the status.
- Playing an active role in considering new technologies and new work practices.
- Work with other Managers to achieve the Office and the Institute’s objectives and liaise with those divisions providing operational support.
- Using on-line systems to access data and answer customer inquiries within service times.
- Closely coordinate with the service contractor and follow up the status of the work order and ensure the completion of the work order within agreed stipulated time.
- Perform other duties as assigned by supervisor and Head OFAM
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Please do not forget to download your comprehensive resume with complete names, addresses, telephone numbers and email addresses of at least two referees, including a short cover letter which explains your suitability for this position.