Job information

Accommodation Manager

Job description

• Manage the efficient operation of the accommodation unit and provide guest orientated service in accordance with established policies and procedures of AIT
• Manage the day to day operations of the accommodation facilities unit
• Provide quality and guest oriented service to the customers (staffs and students)
• Ensure all operations  are in accordance with established policies and procedures of AIT
• Provide appropriate reports of occupancy, revenues, expenses and others to management
• Professionally respond to all queries and request by the customers
• Manage and delegate the work accordingly to all staff under accommodation unit
• Ensure effective communication channels are maintained
• Co-work with the Office of Student Affairs and Student Union.

Qualification

• Minimum Bachelor degree in management/equivalent
• Experience in accommodation management is preferable
• Hands-on management style and a willingness to undertake practical work when required;
• Strong communication & writing & reading skills in English;
• Ability to motivate staff, delegate tasks and work as part of a wider team;
• Ability to develop strong working relationships with other departments;
• Knowledge of relevant policies and procedures relevant to the role, flexibility and adaptability with good organizational skills;
• Ability to work under pressure and to solve problems;
• Supervisory or leadership skills.