Job information

Scope of Responsibilities:

• Ensure the fulfillment of the infrastructure requirements of the AIT community in accordance with service level agreements.
• Maintain robust collaborative working relationships across organizational, managerial, and operational boundaries to ensure effective coordination.
• Develop and implement arrangements for new services agreements related to the infrastructure system and develop procedures for monitoring and enforcement.
• Lead and support OFAM teams and the Service Contractor to oversee the delivery of maintenance and repair services and other various duties.
• Supervise inventory stock-taking/periodic stock confirmation in conjunction with designated staff on a regular basis and ensure timely and correct valuation of inventory.
• Coordinate with finance staff to ensure accurate recording of transactions for assets, payment, and collection of revenues. Review revenue and expense reports.
• Financial forecasting/budgeting for contracting service maintenance expenses and campus infrastructure and facilities improvement/renovation projects.
• Check the operation of the infrastructure computer-based management system, and coordinate and check the proper operation of the helpdesk under OFAM.
• Oversee the delivery of maintenance and repair services, improvement, and other projects associated with the air conditioning system. Ensure the operation of the air-conditioning system.
• Assist in financial and budget assessments for the operation and functions of OFAM.
• Calculate and compare costs for required goods or services to achieve maximum value for money.
• Coordinate committee meetings and address the status of assigned work.
• Manage and lead change to ensure minimum disruption to core activities.
• Oversee the development and timely submission of monthly/quarterly/annual reporting appropriate for the client.
• Coordinate and lead one or more teams to cover various areas of responsibility.
• Use performance management techniques to monitor and demonstrate achievement of agreed service levels and lead improvement.
• Plan the best allocation and utilization of space and resources for new buildings or reorganizing current premises.
• Work closely and coordinate with the Purchase Unit to procure purchase orders to execute the projects represented by OFAM.
• Coordinate with contract representatives to project the project needs and ensure the work schedule task, taking into account the execution time and negotiate when needed.
• Respond appropriately to emergencies or urgent issues as they arise.
• Perform additional job duties as requested by the supervisor.

Qualifications:

• Master's/Bachelor’s degree in Mechanical/Electrical/Civil Engineering.
• Minimum of five years of experience in engineering, corporate environment, IFM service, or as a consultant.
• Ability to write analytical reports, create presentations, and prepare statistical reports.
• Excellent written and verbal communication skills in English.
• Ability to organize information.
• Ability to handle sensitive information with absolute confidentiality.
• Working knowledge of software applications, including Microsoft Word, Excel, and PowerPoint.
• Ability to make decisions independently or to escalate issues as needed.
• Proactive, helpful, can-do attitude.
• Flexibility to adjust to a dynamic work environment.