Job information

Duties and Responsibilities:

1. Academic Administration

• Ensure smooth functioning of classes and student meetings in different modes (online, off-line, and hybrid modes) and process the related paperwork with faculty members and institute administrative offices.
• Manage students’ information and track their study progress toward graduation by coordinating with students, their advisors, and the institute Student Office.
• Assist in processing study applications, shortlisting candidates for scholarships, and enrolling confirmed applicants with follow-up communication.

2. Administrative Operations

• Execute administrative tasks, including but not limited to, scheduling meetings and events, booking facilities, procurement, record-keeping, facility management, and budgeting and accounting for the program and projects.
• Serve as a liaison by communicating, coordinating, and following up effectively, efficiently, clearly, and proactively with faculty members, staff members, students, applicants, and other stakeholders using both traditional (memo, phone, email) and modern communication tools (Apps).
• Collaborate with other administrative officers in and outside the department and institute administration offices by observing compliance with institutional policies and procedures.

3. Marketing Activities

• Coordinate with the program, department, school, and institute in attracting and enrolling prospective students to the program and department.
• Effectively use multimedia channels to advertise the program, department, and relevant scholarships.
• Engage with prospective and potential applicants by providing information of the program and department, as well as admission requirements, through email, phone calls, messaging Apps, and in-person meetings as needed.

4. Budget and Financial Assistance

• Prepare and monitor budgets for the program, departmental, and projects by ensuring fiscal responsibilities and adherence to financial guidelines.
• Assist in financial processes, including expense approvals, reimbursements, and procurement of supplies and equipment.
• Coordinate with the institute’s Finance Office to ensure accurate financial reporting and compliance.

5. Human Resources Assistance

• Assist in personnel management activities, including performance appraisal, professional development, and employee relations.
• Maintain accurate personnel records and manage payroll processes in collaboration with the institute’s HR Office.
• Assist in the recruitment, selection, and onboarding process for faculty and staff members, ensuring compliance with institute guidelines.

6. Other Tasks as Appropriate

• Contribute to the implementation of strategic plans and initiatives at the program and department, and occasionally at the school.
• Participate in special missions, ensuring efficient implementation and timely completion of deliverables.
• Conduct small research, collect/compile/analyze data, and prepare reports to support decision-making processes.

Qualifications:

• Master’s Degree in Business Administration, Management, Arts, English, Science, Secretarial, or other related fields from a reputed academic institution.
  • Good command of English and Thai languages, both oral and written, is essential. Knowledge of other Asian languages is a plus.
  • Proficiency in Google Docs and MS Office, especially MS Excel.
  • Experience in use of communication tools, digital technologies, social media, and related techniques.
  • Ability to work under time pressure and prioritize multiple requests in a multi-cultural environment.
  • A self-starter, who works proactively instead of reactively.
  • Result-oriented rather than effort-oriented.
  • Flexibility to accept irregular requests.
  • Willingness to learn new things and acquire new skills.
  • Team player.
  • Minimum 2 years of work experience